Ford offers 12 months or 12,000 miles warranty that covers remanufactured parts against defects and workmanship. Factory remanufactured parts are usually of far higher quality than aftermarket parts that are not from the original factory.
The FordPartsDeal.com catalog will identify when a remanufactured item is available. When looking up your part the description of a part may be the actual remanufactured part number. Most remanufactured parts have a "core charge", which varies depending on the item that is being purchased. The "core charge" is charged separately. The term "core charge" will be listed below the remanufactured part number along with the dollar amount.
This individual charge is refundable to the customer when all of the following conditions are met.
1. Part(s) returned for core credit must be sent back in the original Ford box they were shipped in, without any damage to the box and with no outside markings.
2. The part must be fully assembled exactly as it came off the vehicle.
3. The part being returned must be a factory part. Any part that is not an original OEM part, even if it fits the vehicle, it will not qualify for the core refund.
4. Core must be complete and damage-free. Incomplete parts missing any components will not be eligible for core refund.
5. The part must be completely drained of all internal fluids (such as transmission fluid, power steering fluid, brake fluid, etc.) before shipping. FordPartsDeal.com will not assume responsibility for the shipping of any hazardous materials by customers.
6. Cores damaged during transit back to us is/are the responsibility of the sender. Carrier insurance is strongly recommended.
7. The customer is responsible for all shipping charges associated with the core return.
8. All cores must be received within 30 days from the time of shipping the remanufactured part(s).
9. Cores that do not meet all of the above criteria will be refused, and no refund will be issued. Customers may request the rejected item(s) be shipped back at their expense. Returned cores will be held for 14 business days before being discarded. After this period, we are no longer responsible for the item(s).
Please contact us for any additional questions regarding the ordering of Remanufactured Parts and the return of Cores.